Terms & Conditions | D&D Automotive Solutions

Terms of service

D&D Automotive Solutions Limited
Effective Date: 18/04/2025

Welcome to dndautos.co.uk. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using any part of the site, you agree to be bound by these Terms.

1. Overview

This website is operated by D&D Automotive Solutions Limited. Throughout the site, the terms “we”, “us” and “our” refer to D&D Automotive Solutions Limited. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction and will not use our products or services for any illegal or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted and involve transmissions over various networks.

4. Accuracy of Information

We strive to ensure that all information on our site is accurate and current, but we do not warrant the accuracy, completeness, or timeliness of information on this site.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.

6. Products or Services

Certain products or services may be available exclusively online through the website. We reserve the right to limit sales to any person, geographic region, or jurisdiction.

7. Return and Refund Policy

We accept returns for eligible products within 14 days of delivery. To initiate a return, contact us at [email protected] with your order number and reason for return.

General Return Conditions:

  • Products must be unused, in original packaging, and in resellable condition
  • Return shipping is the customer’s responsibility unless the item is faulty or incorrect
  • Refunds are issued within 5–10 business days after the return is received and inspected

MaxiECU Product Returns:
As the Customer, you have the right to rescind the sales contract without cause. You have 14 days from the date of delivery to return the purchased product.

Note – applies to MaxiECU sets with a license
The MaxiECU software license is a digital product. In accordance with legal requirements, when purchasing, consent is given to the performance of the contract in full and the delivery of the digital product before the deadline for withdrawal from the contract (loss of the right to withdraw from the contract).

Starting the download of the installation file with the software is tantamount to losing the possibility of return. In the case of returning a MaxiECU set with a license for which the installation file was downloaded, the return is possible only with a deduction of the purchase price of the license.

To be eligible for return, products must be:

  • Unregistered and unused
  • Complete with all accessories and packaging

Returns for MaxiECU products must be initiated within 14 days. Contact us before sending your item.

8. Payment Terms

We use secure third-party payment processors (such as Stripe) to handle transactions. By purchasing through our website, you authorize us to charge your payment method and agree to the payment processor’s terms and privacy policies. We do not store payment card details.

9. Optional Tools

We may provide access to third-party tools “as is” without warranties. You acknowledge we are not liable for third-party tool use.

10. Third-Party Links

Links to third-party sites on this website may redirect you to websites not affiliated with us. We are not responsible for their content or privacy policies.

11. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, timely, secure, or error-free service. Your use of the service is at your own risk. We are not liable for damages of any kind arising from use of the site or products.

12. Indemnification

You agree to indemnify and hold D&D Automotive Solutions Limited harmless from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

13. Severability

If any part of these Terms is held to be unenforceable, that part shall be enforced to the maximum extent possible, and the rest will remain in full force.

14. Termination

You may terminate these Terms at any time by notifying us. We may terminate your access to our Services if you violate these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

D&D Automotive Solutions Limited
📧 [email protected]
📞 +44 7926 530422
📍 Birmingham, UK

Company Name: D&D Automotive Solutions Limited
Registered Office Address: Hannon Road, Birmingham, England, B14 6BP
Company Number: 12013993
VAT Number: 486 8317 43

© 2026 D&D Automotive Solutions Limited, inc. All rights reserved.