D&D Automotive Solutions Limited Privacy Policy
Last updated: 18/04/2025
This Privacy Policy describes how D&D Automotive Solutions Limited (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase from dndautos.co.uk, or otherwise communicate with us (collectively, the “Services”).
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this policy to reflect changes to our practices or for legal or regulatory reasons. Changes will be posted here with the updated “Last updated” date.
How We Collect and Use Your Personal Information
We collect personal information over the past 12 months from a variety of sources, depending on your interaction with us. This may include communication, legal compliance, service delivery, and fraud prevention.
What Personal Information We Collect
Directly from You:
- Name, address, phone number, and email
- Billing and shipping addresses, payment confirmation
- Account login details
- Shopping activities (cart, wishlist, purchases)
- Customer support messages
Automatically (Cookies):
- Usage Data: device info, browser, IP, interactions
From Third Parties:
- Platforms like Shopify (e.g., checkout, cart)
- Payment processors (e.g., Stripe)
- Marketing and advertising analytics partners
How We Use Your Information
- Provide Services: process orders, payments, manage accounts, arrange shipping
- Marketing: send emails, texts, promotions, and personalized ads
- Fraud Prevention: detect and investigate suspicious activity
- Customer Service: resolve queries and improve service quality
Cookies
We use cookies and similar tools for site functionality, analytics, and advertising. You may disable cookies in your browser settings, but this may impact your experience.
How We Disclose Information
We may share your data with:
- Vendors (e.g., IT support, shipping, payment processors)
- Business affiliates
- Marketing partners
- Legal entities (when required by law or to protect rights)
In the past 12 months, we disclosed:
- Identifiers: contact and account details
- Commercial info: shopping and support history
- Internet activity: browsing and usage data
We do not use sensitive data to infer characteristics. We have shared data for marketing and advertising under applicable law.
User-Generated Content
Public submissions like reviews may be visible to others. We are not responsible for third-party use of publicly posted content.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Always review their policies.
Children’s Data
Our Services are not intended for children. We do not knowingly collect data from minors. Contact us if you believe a child has shared personal data.
Security and Retention
We use security measures to protect data but cannot guarantee complete protection. Avoid sending sensitive info via unsecure channels.
Data Retention
We retain data as long as necessary to provide Services and meet legal obligations. Data is securely deleted or anonymized when no longer needed.
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your data
- Restrict or object to processing
- Withdraw consent
To exercise these rights, contact us below.
Contact Us
If you have questions or requests regarding this Privacy Policy:
D&D Automotive Solutions Limited
📧 [email protected]
📞 +44 7926 530422
📍 Birmingham, UK